How Can Doctors Find Better Ways to Talk – and Listen – to Patients Close to Death?

By: Michael Erard
Submitted by: Marsha Harman, Rush University

Two brothers are combining palliative care expertise, linguistics and AI to encourage more effective conversations between doctors and people receiving end-of-life care. Bob Gramling received over $1 million from the American Cancer Society to undertake what became the most extensive study of palliative care conversations in the US. The resulting database contains over 12,000 minutes and 1.2 million words of conversation involving 231 patients. This is the basis of the Vermont Conversation Lab, which Bob created to analyze these data and find features of those conversations that make patients and family members feel heard and understood.

Read the full article in Mosaic here.

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